Frequently Asked Questions
Everything you need to know about your Solovair footwear.
Where are Solovair boots and shoes manufactured?
All Solovair footwear is handcrafted at our NPS Shoes factory in Wollaston, Northamptonshire, England, using traditional Goodyear welted construction methods.
How do I find the correct size for my feet?
Solovair footwear often fits slightly larger than standard sizes. We recommend checking our detailed size guide on each product page and measuring your foot from heel to toe for the most accurate fit.
What is the difference between Solovair and other welted brands?
Solovair features our signature 'Soft Suspension' sole, which provides superior comfort and durability. Our products are 100% British-made, ensuring the highest standards of quality control and craftsmanship.
How should I care for my leather boots?
To prolong the life of your footwear, we recommend cleaning them regularly with a damp cloth and applying a high-quality leather conditioner or wax polish to keep the leather supple and water-resistant.
Do you offer international shipping?
Yes, we ship our footwear globally. Shipping costs and delivery times vary depending on the destination country and are calculated at the checkout stage.
What is your return policy?
We accept returns within 30 days of receipt, provided the items are in their original, unworn condition and packaging. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.